FAQ

Traditional Mail Forwarding
Digital Mail
Vehicle Registration
Residency / Domicile
Update Existing Account
Other Questions

Traditional Mail Forwarding

What does my new address look like?

Your new address will be our physical street address with a unique PMB #. EXAMPLE:
John and Susan Smith
401 E. 8th Street, Suite 214-xxxx
Sioux Falls, SD 57103

Can I stop into the office to pick up my mail anytime you are open?

Absolutely! We love to see our customers face to face. Our office hours are Monday-Friday 9am-5pm

What does PMB stand for?

Personal Mail Box, it is considered a “physical address” by the U.S. Post Office.

Do I need an appointment to come in and sign up for your mail forwarding services?

Appointments are preferred, not always necessary. Call or email us to schedule an appointment. They are available Monday-Friday, 9:00am-43:0pm (excluding Postal Holidays.)

How do I check my postage balance?

For Traditional Mail, It is written on all USPS mailing labels, just above to the right of your name.

If it says -$0 this means you are in the whole and need to add money to your account. Or email billing@yourbestaddress.com

I move around often, do you charge me every time I want to give you a new address?

No, Your Best Address does not charge every time you give us a new address.

Do you charge extra for extra mailings during the month, change my frequency, or putting my mail on hold while I travel when I have a schedule?

No, we don’t believe in nickel and diming people.

Can you ship overseas?

Yes. With packages we will need to know what is in the package for the customs paperwork.

Can I have more than 1 name on the mailbox?

Yes, if it is your spouse, significant other, partner, kids. We don’t charge extra for this.

I have a business can I use your mail services?

Yes, we have business accounts available. If you operate a business with large volumes of mail or need 2 ore more businesses signed up to a single box, there is an additional $12 per month fee. 

I have used other companies like yours and they did not require the PS Form 1583 ,why do you?

a. This is required by the US Postal service for all CMRA (Commercial Mail Receiving Agencies), to be legally able to handle your mail, incoming and outgoing mail. This form must be notarized, and you must provide 2 ids to the notary. Mail in the original PS Form 1583 and a copy of 2 ids for identification purposes.

b. If the CMRA has no Form 1583 on file for the intended addressee, the CMRA must return that mail to the Post Office responsible for delivery with this endorsement: “Undeliverable, Commercial Mail Receiving Agency, No Authorization to Receive Mail for this Addressee.” This mail is returned to the Post Office without new postage. The CMRA must return misdelivered mail the next business day after receipt.

I have signed up for your services, but I am still getting mail at my house why?

You must fill out the change of address PS Form 3575 to have your mailed directed to us.

We are not authorized to do any changes of address.  You can go online to www.usps.com and fill one out online or fill out a post card with the local post office.

I have used other companies like yours and they did not require the PS Form 1583 ,why do you?

a. This is required by the US Postal service for all CMRA (Commercial Mail Receiving Agencies), to be legally able to handle your mail, incoming and outgoing mail. This form must be notarized, and you must provide 2 ids to the notary. Mail in the original PS Form 1583 and a copy of 2 ids for identification purposes.

b. If the CMRA has no Form 1583 on file for the intended addressee, the CMRA must return that mail to the Post Office responsible for delivery with this endorsement: “Undeliverable, Commercial Mail Receiving Agency, No Authorization to Receive Mail for this Addressee.” This mail is returned to the Post Office without new postage. The CMRA must return misdelivered mail the next business day after receipt.

I have used other companies like yours and they did not require the PS Form 1583 ,why do you?

a. This is required by the US Postal service for all CMRA (Commercial Mail Receiving Agencies), to be legally able to handle your mail, incoming and outgoing mail. This form must be notarized, and you must provide 2 ids to the notary. Mail in the original PS Form 1583 and a copy of 2 ids for identification purposes.

b. If the CMRA has no Form 1583 on file for the intended addressee, the CMRA must return that mail to the Post Office responsible for delivery with this endorsement: “Undeliverable, Commercial Mail Receiving Agency, No Authorization to Receive Mail for this Addressee.” This mail is returned to the Post Office without new postage. The CMRA must return misdelivered mail the next business day after receipt.

I have used other companies like yours and they did not require the PS Form 1583 ,why do you?

a. This is required by the US Postal service for all CMRA (Commercial Mail Receiving Agencies), to be legally able to handle your mail, incoming and outgoing mail. This form must be notarized, and you must provide 2 ids to the notary. Mail in the original PS Form 1583 and a copy of 2 ids for identification purposes.

b. If the CMRA has no Form 1583 on file for the intended addressee, the CMRA must return that mail to the Post Office responsible for delivery with this endorsement: “Undeliverable, Commercial Mail Receiving Agency, No Authorization to Receive Mail for this Addressee.” This mail is returned to the Post Office without new postage. The CMRA must return misdelivered mail the next business day after receipt.

What do I need to do to get mail for my minor children?

On the PS Form 1583 line 12 enter all your minor children’s names.

I get mail for my deceased loved one do I need to do something special for this?

Mail addressed to a deceased person may be received at the address of the deceased by anyone who would normally receive the addressee’s mail at that address. We ask that you put their name on the application, so we know who it belongs to.

Can I live in another state and use your mail forwarding services?

Yes, anyone anywhere can use our mail forwarding services. You do the change of address or tell the people you want to have this address.

I own a home in another state and want to get residency in SD for tax purposes, can I do that?

For legal advice you will want to contact a tax specialist.

I am going on a 2-month trip can I use your services?

Sadly no. To get the most out of our services the minimum would be a 3 month sign up. It takes the post office about 2 weeks for them to get the mail rerouted to us at the beginning and again at the end to rerouted back to your home address.

Digital Mail

What is the advantage of digital mail?

Digital mail allows you to see and manage your mail online. Use any smartphone or computer to log into your secure account on our custom platform. Then, see your mail and select the action you would like to take – “Shred”, “Save”, “Mail”, or “Open & Scan”.

How do I set up an account?

Include digital mail in your plan when signing up. Within 7 business days (usually faster) we will send you the account creation information. From here, you simply create a username and password and can then access your account anytime from anywhere.

How quickly does mail get uploaded?

Our digital mail team currently has three members. This usually allows us to scan every envelope every day. It is very rare to go more than a day without having all of your new mail available to view on the platform.

Can it save me money?

Yes. By telling us ahead of time which pieces to shred or hold, you can easily save money on shipping.

Can I update my address, choose when and how to send mail, and deposit postage from the app?

Yes. We are constantly adding new features to make the digital mail experience as time saving as possible. Updating your info on the app saves both you and our team time.

Are there any fees for using digital mail?

There is an extra monthly fee. In addition, requesting an “Open and Scan” will carry a fee based on the number of relevant pages that must be scanned. We do our best not to scan or charge for unneeded pages.

Vehicle Registration

Can you assist me in registering my vehicles?

Of course! We can assist over the phone or through the mail. Once you are enrolled in our mail forwarding service, complete this form to schedule an appointment.

Do I have to be a resident to register my vehicle?

Yes, due to the length of time it takes to go through the paperwork and making sure everything is in order.

Make an appointment with Erin, our dedicated vehicle registration specialist, through email at vehicles@yourbestaddress.com or by phone at 605-334-5313.

Do I need an appointment to come in and get my vehicles registered through YBA?

No, but you do have to have a SD address here in Minnehaha County, which is why you must be enrolled in our mail forwarding service. You will need your current license and social security card to register a vehicle.

Do I have to get my vehicles inspected?

No, not for South Dakota

When do I need to renew my vehicle registration?

Your SD registration renewal month is based on the first letter of your last name:
A / B – January
C / D / E – February
F / G / J – March
H / I / O – May
K / L – June
M / N – July
P / Q / R – August
S – September
T/U/V/W/X/Y/Z – November

Example: If your last name begins with “R,” your first request for your registration will be issued with an expiration/renewal in August. If you request to register in May, your plates will expire in August. The annual fee will be prorated for you on the first year, so you will only pay for the few months of actual time (i.e.: you only pay from May to August).

Upon your renewal in August, it will then be a full year registration and will always be due to be renewed in August.

Contact Erin at Your Best Address, vehicles@yourbestaddress.com or 605-334-5313 to assist with your renewals, or you can do renewals yourself when you receive your renewal card.

Does the dealership have to do my registration?

Not usually. In most cases, the dealership does not have to do your registration.

My vehicle is financed, and the bank/financier has the title. Can I register this vehicle in South Dakota without the title?

No, we must have the title. We contact your lien holder to have the title sent to our county.

Can I register my vehicle anywhere in the State?

No, vehicles must be registered in the same county as your address.  In the case of Your Best Address clients that is Minnehaha County, South Dakota.

The State requires titles for all vehicle registrations but I don’t have the title, what’s next?

We can write to the lender for your title. At the time of the appointment (either by phone or in person) with Erin, our Vehicle Registration Specialist, you will need to have the lender name and address, your loan or account number, and a fax number or email address where the letter requesting the title be sent to South Dakota can be sent.

Please allow 4 to 6 weeks for the title to be sent from the lender to South Dakota. We will write the letter and send same day of the appointment. We can only write for the title and must allow 30 days before we can send a 2nd request. We cannot call the lender, but you can.

What is unladen vehicle weight, and why do I need it?

Unloaded vehicle weight (sometimes called unladen, dry, curb, or shipping) is the weight of the vehicle when it came off the line at the factory.

South Dakota uses this weight to calculate the license fees. Documentation of this weight is needed for all motorhomes, 5th wheels, travel trailers, and any and all trailers. Most times documentation can be found in the vehicle itself on a specification sticker in the unit.

What is needed to register a RV/5th wheel if I live out of the country?

You will need your SD driver’s license, original title, and a picture of the weight sticker (unladen vehicle weight, curb weight).

You don’t have to have a SD license you will need a US issued state license and a US issued social security card.

How much is the South Dakota wheel tax?

The South Dakota wheel tax caps at $16 per wheel, but can be lower.

When will I be receiving my South Dakota title?

Titles will arrive separate from the registration. It can take up to eight weeks to receive your title once the registration has been processed.

When you have a lienholder on your vehicle loan, your title will remain in an electronic form only until the time your loan is paid off and the lienholder releases their interest in your vehicle. At that time a paper title will be printed and mailed to you. South Dakota has been an ELT state since October 2012.

How can I renew my vehicle registrations?

1. Individuals with a South Dakota drivers license may renew online at http://mysdcars.sd.gov

2. Mailing a money order or cashier’s check to: Minnehaha County Treasurers Office:
415 N Dakota Ave
Sioux Falls, SD 57104

South Dakota Residency & Domicile

Do I have to live in South Dakota full time to be a resident?

No! To become a South Dakota resident you must only spend one night every five years in the state. Make sure to get a rescript from wherever you stayed, you will need to to get a south Dakota driver’s license at the local DMV.

What are the steps to obtain my SD Driver's License?

  • Appear in person at a SD Driver Testing Agency
  • Pass a Basic Vision Test
  • Surrender your current valid Driver’s License
  • Bring a receipt demonstrating proof of a SD Mailing Address (request and we will provide this to you)
  • Bring Receipt of one night stay in SD (stay must be less than 1 year old)
  • Pay $28 (cash only) and your license is valid for five years.

You can now renew your driver’s license through the mail. You will still need to provide a copy of a receipt of your stay in South Dakota (receipt needs to be less than a year old).

You must bring one of the following items to prove identity, date of birth and lawful status:

Valid unexpired U.S. passport
Certified U.S. birth certificate
Valid unexpired permanent resident card
Valid unexpired employment authorization document
Certificate of Naturalization
Foreign passport with valid unexpired U.S. Visa with I-94
Certificate of Citizenship

You must also bring one of the following items to serve as proof of your Social Security Number.

Social Security card
SSA 1099 Form
Non-SSA 1099 Form
W-2 Form
Pay stub (must include name and social security number)

Please note if your last name is different on one of your IDs, you will need to provide the necessary documentation on why it is (birth certificate, marriage certificate, etc.)

Finally, you will need to fill out a Residency Affidavit Form, available at all South Dakota Driver’s License stations or available online during sign up with Your Best Address.

My license is about to expire, do I have to take a test to get a new one?

You can renew or get a new license up to 30 days after your current license has expired to avoid taking the written test.

If your license has been expired for more than 30 days, you will have to repeat the written test.

I travel full-time and was served a Jury summons, what do I do?

Take the form you were sent fill out the top portion with your information and in the area of exemptions (sickness, felony, military) write “full-time traveler” and your license plate number and driver’s license number and mail it back in.

This will often exempt you from jury duty.

As a South Dakota resident, can I register to vote in South Dakota?

Yes, you can. Voter Registration forms are available at our office, the county treasurer’s office or CLICK HERE to download the forms needed.

To register to vote, you will need to spend at least one night at a motel or local RV Park within Minnehaha County. You will then use that address as your voting residential address (your personal mailbox address with us does not qualify as a residential address for voter registration purposes). Be sure to have the name of each person in your RV printed on the official receipt from the motel or campground

How do I get an absentee ballot?

15 days before an election, request an absentee ballot.

Once you request to vote via Absentee Ballot, it is good for one calendar year. After one year you must request another.

Update Existing Accounts

I am no longer in need of your services what do I do?

We are sad to see you go! You will need to contact each person/company individually and let them know of your new address. When the agency relationship between the CMRA and the addressee terminates, neither the addressee nor the CMRA will file a change-of-address order with the Post Office.

I need to add or remove someone / business in relation to my mailbox?

To add a person(s) or business to your account please fill out a new PS Form 1583, have it notarized and mail the original and a copy of 2 ids to our office. Also, please give us a call and let us know that your adding or taking someone off, in case we start to get mail before we get the PS Form 1583.

Other Questions

Does my pet need to be registered in Sioux Falls?

Yes, please contact any Vet’s office in Sioux Falls, Law enforcement or Sioux Falls Humane Society, just need proof of rabies vaccine. Neutered or spayed cat or dog $5/ 1-year license, $15/3-year license. Not spayed or neutered $25/ 1 year $72 for 3-year license. From Argus Leader Dec 31, 2018

I want to get a passport can I use the address that Your Best Address provided?

Yes!

What do I need to do to get a concealed pistol permit to carry in South Dakota?

South Dakota law states that the applicant must have physically resided in and is a resident of the county where the application is being made for at least thirty days immediately preceding the date of the application.

After 1 week for the background check on a standard permit, the applicant can return to our office to pay the permit fee and receive their temporary permit. The enhanced background check takes a little bit longer as the applicant’s fingerprints are sent to Pierre for the background check. For all permits, the actual permit card will come from the Secretary of State in Pierre within 30 days.

Currently, there are 4 types of concealed pistol permits available: Standard & Enhanced.

Standard:
Cost: $10
Must pass standard background check
Valid in 31 states
Duration: 5 years

Gold:
Cost: $70
Must pass fingerprint background check ($43.25 processing fee payable to DCI)
Valid in 32 states
Allows purchasing of firearm without NICS check
Duration: 5 years

Enhanced:
Cost: $100
Must pass fingerprint background check ($43.25 processing fee payable to DCI)
Valid in 37 states, including Nebraska and Minnesota
Requires successful completion of a qualifying handgun course
Allows purchasing of firearm without NICS check
Current list of course
instructors: http://atg.sd.gov/docs/LET_EnhancedInstructorRoster.pdf
Duration: 5 years

Restricted Enhanced Permit:
For permit holders age 18-20 years old
Same cost & requirements as regular enhanced permit
Same benefits as regular enhanced permit, minus reciprocity with Minnesota and Nebraska

I have a business and need a registered agent can your services provide this?

Yes, please contact our owner, Bill.
You can call him during regular business hours at 605-789-4017 or email him at Bill@yourbestaddress.com